1. General Return Policy

Since Hidomo.xyz primarily offers digital content, including travel articles, guides, and other resources, we do not typically offer returns or refunds for purchased content. However, we are committed to providing quality, relevant information to help you plan your travels, and we aim to ensure that every customer is satisfied with their experience.

If you are not fully satisfied with any product or service you’ve purchased through Hidomo.xyz, please reach out to us at admin@hidomo.xyz within 7 days of your purchase or subscription to discuss possible solutions, including a credit or exchange for other content.

2. Refunds for Digital Content

• Digital Products/Subscriptions: Since all digital products are available for instant access, we do not offer refunds once the product has been accessed. However, if you encounter any issues with your download or access, please contact us immediately for assistance.
• Memberships: For membership-based services, users may request a refund within 14 days of subscribing if they have not yet accessed premium content. After 14 days, no refunds will be provided, though we will always strive to resolve any issues to your satisfaction.

3. Non-Refundable Items

• Digital Downloads: Travel guides, eBooks, and downloadable content.
• Subscriptions/Access Fees: Membership fees for exclusive content or services.

4. How to Request a Return or Refund

To request a return, refund, or exchange, please contact us at admin@hidomo.xyz with the following information:

• Your order number or subscription details.
• The reason for your request.
• Any relevant screenshots or documentation (if applicable).

Our customer support team will review your request and respond within 2-3 business days.

5. Exchanges

If you would like to exchange your purchase for another product, please reach out to us at admin@hidomo.xyz. We will assist you in selecting the best alternative based on your needs and preferences.

6. Exceptions

In rare cases where content or services are found to be defective or inaccurate, we will do our best to resolve the issue to your satisfaction, including offering a refund, exchange, or credit.

7. Changes to This Policy

We may update our return and refund policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the revised policy will apply to all purchases made after the change.

For any questions or concerns about our return policy, feel free to contact us at admin@hidomo.xyz. We appreciate your understanding and look forward to providing you with the best travel resources!